Privacy Policy – AutoVo
Last Updated: September 2025
At AutoVo, we are committed to protecting your privacy and safeguarding your data. This policy explains how we collect, use, and share your information when you use our platforms (Booking Platform, WhatsApp Bot, Cloud Calling, and Automation Platform).
Information We Collect
We collect different types of data to ensure our services operate efficiently, including:
Basic Information
Business or medical center name, contact details (phone number, email, WhatsApp account).
Booking Data
Appointment schedules, doctor availability, patient bookings.
Usage Data
Interactions with the bot, cloud call records, automation settings.
Cookies
To enhance browsing experience on our website.
How We Use the Data
We use the collected data for:
- Providing booking and appointment management services.
- Responding to customer inquiries via the bot or cloud calling.
- Improving service quality and user experience.
- Sending important updates about services or promotions.
Data Sharing
We may share limited information with technical service providers (such as hosting and cloud telephony providers) only as necessary to operate the service.
We do not sell or share your data with external marketing companies.
Data Protection
We use encryption and industry-standard security practices to protect your data.
Access to sensitive information is restricted to authorized personnel only.
User Rights
Users have the right to:
- Request a copy of their data.
- Correct or update their data.
- Request permanent deletion of their data.
Changes to This Policy
We may update this policy from time to time. Users will be notified of changes via email or directly through our platform.
Contact Us
For questions regarding this Privacy Policy, please contact us at:
support@autovo-ai.com
+966546303530
Phone